Privacy Policy

This privacy policy explains how TEAMNATURE uses and protects any information that you give to TEAMNATURE when you use this website. It also has information’s about what we collect and how we use, transfer and delete these information’s.

TEAMNATURE is committed to ensure that your data is protected. We may ask you to provide certain information’s by which you can be identified while using this website, then you can assure that it will only be used in accordance with this privacy statement. This is not just to comply with privacy law, rather it is to earn your trust.

TEAMNATURE may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with any change. This policy is effective from 10th July 2020.

What data we collect

We collect normal "Web Statistics" as people visit our site. This is something almost all websites do to improve the sites usability and reliability. Keeping a large web site running is a lot of work.

This means that while you are on our site we will record this information into what is called log files:
  •  The pages you visit
  • The time you spend on each page
  • The time and date you visited a page
  • Your IP address
  • The URL of the site you were visiting before you came to us
  • The web browser you use

Other personal information we may collect

  • Name
  • Contact Information including email address ,Postal Address and Phone number
  • Credit card info (see below Credit Card Privacy Policy)
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the privacy policy of that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@teamnature.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the following address. We will promptly correct any information found to be incorrect.

Credit Card Privacy Policy
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us at support@teamnature.com

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at support@teamnature.com

Product Pricing
TeamNature reserves the right to change the price with or without the prior notification. While every care has been taken to label the products accurately, errors in data entry and updating may occur.
"TeamNature " reserves the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer.
Prices are subject to change without advance notice.
All prices on this web site are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.
All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice.

Out of Stock situations
Our endeavor is to ensure that the product on the site is available in stock for dispatch to the buyer. However in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange or cancel the order based on your convenience.

Governing Law and Jurisdiction
This website is created and controlled by "TeamNature Pvt" in Kannur, Kerala, India and the laws of India shall apply. This agreement is governed and construed in accordance with the Laws of India.

If you have any queries

If you have any questions, feedback, or concerns about this Privacy Policy or the practices described herein, you may contact us at support@teamnature.com